Sampson’s Landscaping

I hired a them to do weekly cuts and let's just say they were beyond horrible to deal with. I kept my cool and i was very nice and understanding when it rained 3 weeks ago and it took a week of begging to get my lawn cut...ok everyone deserves a second chance right?? So here we are 12 days later, no cut this week, no rain, nothing to impede on their services. Message them again, I'm told we have until the end of the week to cut your grass and today is not over..... well for 1, 12 days without a cut and you can imagine what my grass looks like. For 2, that is not the way you do business, if I'm cut on Tuesday, the following Tuesday I get cut again... right or wrong?? Also to add, the company was PREPAID cash by the landlord for a month of service. At this point, the landlord asked for a ref