Santa Monica Rooter

I found a local plumber in Santa Monica through a Google search when I had a sudden emergency with my main drain being completely clogged right before I was expecting guests for a party. None of the toilets worked and we couldn’t use any of the sinks or showers, which was really stressful! The team answered my call right away and showed up quickly, just as they said they would. Melvin was really professional and took care of the drain issue efficiently, making sure everything was working perfectly before leaving. I was so grateful they responded so fast, even though it was late in the evening and they had just returned from vacation. If you need a reliable plumber in Santa Monica, I highly recommend giving them a call. They really care about their customers and get the job done right.

Our go-to plumber from here on out. Brian fitted a Toto toilet top for us at our home in Santa Monica. We were grateful that he wore a mask for safety. Russell & Sons Plumbing is a family business, with Melvin, who handles the scheduling, being quite accommodating. I'm almost hesitant to leave this excellent review as it might make booking them in the future more challenging. However, if you're after a reliable plumbing company that knows their stuff and charges reasonable rates, give them a call. The company is now under new management, who are dedicated to providing top-notch service.

Melvin from Russell & Sons Plumbing arrived promptly at the agreed time. He thoroughly inspected our rooftop plumbing unit, quickly identified the problem, and explained the issue and his proposed solution in a way that was easy for us to understand. He informed us that he needed to visit the plumbing supply store and promised to return as soon as possible to carry out the repair. True to his word, Melvin was back within the hour and managed to fix the issue the same day. Before leaving, he checked in with us to ensure everything was satisfactory. We were very impressed with Melvin's professionalism, clear communication, and neat appearance. His service was greatly appreciated in Santa Monica.

I was incredibly satisfied with the plumbing work that Brian completed at our residence in Santa Monica. He was not only professional and polite but also extremely efficient. Brian called me 40 minutes prior to his arrival and continually updated me regarding the progress of his work, including when it was necessary to shut off the water and gas. Despite his expertise, he still managed to explain the process to me in a way that was easy to understand. I was particularly impressed with how he tidied up after the job, leaving my home even cleaner than it was before he arrived. Without a doubt, I would highly recommend Brian for any plumbing needs and will certainly call upon his services again.

Brian from Russell & Sons Plumbing was an exceptional technician, comprehensive, and took the effort to guide me about my plumbing system and which fixes should be prioritized. He finished all requested services and delivered excellent customer service! I never felt pressured to go for any unneeded repairs. Under the new management, Russell & Sons Plumbing is now providing even better services. Highly recommended if you're in Santa Monica!