Sawgrass Air

We have had multiple horrible experiences with this company. They installed a new air conditioning unit a couple years ago, during which they gave us a full written 10 year warranty covering parts and labor. The air conditioning unit was registered with the manufacturer guaranteeing the warranty. The first time the AC broke last year ($13 Capacitor breakage), we called the company with the technician showing up the next day. He refused to honor the warranty and abruptly jumped into his van and left. A week ago the AC broke again, this time the blower motor (a part that is under full factory warranty). So we called them again and they showed up the next day, looked at the warranty, and took the old motor with them. They told me they would order a new motor and it would be installed the next

DO NOT ABSOLUTELY DO NOT USE THIS COMPANY. I bought my air unit from Sawgrass Air Conditioning and have come to find out that I was completely lied to about my warranty for my air conditioner. The sales person told me I had a 10 year extended warranty and today I was told my warranty was expired due to it being only a 5 year warranty. The technician told me today that the parts would cost me $1150.00 and the labor would cost me $550.00 and it could not be fixed until Monday. They gave me push back on the labor contract I originally purchased from them. After realizing this company cannot be trusted I called another company. The other company I called charged me a total of $613.00. I was grateful that I found the other company. Unfortunately Sawgrass Air Conditioning cost me $6

Purchased two brand new 2.5 ton units and would never work with this company again. The installation was very sloppy. PVC pipes were not connected causing our units to flood multiple times after having repairs completed by sawgrass. These specific units were also known to have motors that go bad which is over $750 to replace... which I've had to do twice for each unit under 5 years of ownership. To top it off these motors are not part of the manufacturer warranty. Seems like the products and services sold here are very low quality with even worse support.

The technicians did an excellent job installing my unit. They kept their work area under control and left it clean. The workmanship of the installation was great, with attention to detail and quality very high. I was impressed with their focus on the installation and how the job was completed much sooner than I would have imagined. They answered questions I had and their installation process. I have been very happy with the end result. They are reliable and effective and I would highly recommend them!

Worst company I have every worked with. Very unprofessional, very poor service. Initially I was quoted the price of a new unit by their salesman, Glenn Ripoll, since my A/C failed during the month of September in South Florida. He stated that it would take 2-3 days to prep the unit and install. I called him back the next day, and gave him the go-ahead. I kept calling throughout the week, but he wouldn't answer. It took two weeks of me constantly calling both the company as well as the Glenn, till they finally came out. The appointment was scheduled for a Friday morning at 9AM. They never showed. At 10:00 AM the secretary called me and told me that my appointment had been "changed" to 1 PM. They never showed. At 2 PM after several phone calls, I told her that if no one had showed