Schumacher Cargo Logistics

One of the worst experiences ever. Run away. Paid more than 4.000$ for transportation of my car from NY to France. No news for a about a month, then got a call for pick up at my place. Waited the whole day for the driver until having a call telling me he is too tired to come and would come the following day. The following day, the driver arrived with 5 hours delay. Super aggressive person, had no idea how to drive my manual transmission car. After shouting at me because "he knows his job better than me", he tried to load the car into his truck. For 30min with parking brake engaged, until I released it!! Then another 1h20min burning my clutch as he obviously didn't know anything about sportscar. The smoke was so intense in the street, some neighbors had to come out and check. When I called

I am providing my review after step 1 of having a baby grand piano moved from the US to Australia. The sales executive Matthew Fitzpatrick is knowledgeable, most responsive and straightforward to work with. The move coordinator Donna Trenova is accessible, acknowledgeable and patient in helping me through required forms and keeping me informed of pickup schedule. The crew that came to pick up the piano was right on time, professional and friendly, and above all treated the items with care - they represented SCL well. I look forward to receiving continued excellent service from SCL in helping us move this valuable instrument across continents.

Very pushy to get you to sign up for their services, but much less eager to actually deliver. It took up to almost five months to receive my shipment in Europe, with no real support and no compensation offered. The packing team in the US, however, was very professional and efficient.

This company is holding my household goods hostage after quoting me $21,850 for a 40-ft container door-to-door move from CA to KSA. On pickup day, their own team leader Francesco repeatedly told us “everything will fit, it's a big container, don’t worry” while the crew packed, even after we clearly told them NOT to take certain bulky cheap items. They packed everything anyway, filled the truck, and took all our belongings. Once they had our property in their possession, they suddenly doubled the price to $43,700, claiming “extra volume” a claim they created themselves by packing things we said to leave behind. Now they refuse to release our shipment unless we pay this new amount. They also ignored multiple formal emails demanding a resolution and even hung up on us when we mentioned fi

It all worked seamlessly. From Oslo to Cleveland an entire living room set and a 10 boxes full of five generations of family memorabilia, china and crystal were delivered without a scratch. Once the shipment arrived stateside Schumacher stayed in constant communication. They even assisted me in answering the questions I had on the lingo on the forms needed to clear customs. Even when I got a bit frustrated their customer service support personnel stayed focused and shall we say, delivered the goods. The 18 wheeler driver on the final leg from NJ to Cleveland stayed in contact with me via email and then by text. Nothing rattled as they unloaded my items and grateful, I gifted them a pizza and baked them some cupcakes to take with for their next destination. As I unpacked I marvelled at how