S.E. Bates Electric

I have been seriously taken advantage of by Bates Electric who pretended to be in Naples, FL. Their "electrician" drove from Miami and hung a chandelier which was broken in the box. I suggested I should send it back to the company, but he insisted on hanging it with two broken parts. He then charged me $700 which is more than the chandelier cost! When I called the Bates Electric number to dispute the charge, the customer service lady was very rude, so I asked to speak to the Owner. I am still waiting for that phone call. Mr. Bates, I cannot use the chandelier because it has two broken arms. Ferguson never sent me the new parts. I am so upset. I have NEVER been treated so poorly by ANY company in Florida. I am on a large condo board and know what proper service is. This is so wrong and I wo

Alex was awesome. I called in the morning and they were here in a few hours. Greatly appreciated the promptness. Debbie in the office was very pleasant. Thank YOU!

I was looking to install an interlock kit prior to hurricane season in south Florida for a generator. Found SWFL Electric and decided to get a quote. Bert the electrician came out and went to great lengths to explain the whole process and I didn't feel pressured at all to accept the quote. He was very friendly and knowledgeable. A week later they came out and the job was done in an hour and a half. Highly recommended! I haven't tried to use the interlock yet but I know they have a 3 year warranty if anything goes wrong!

Bates Electric was customer service focused. They came to my residence promptly, addressed my smoke alarm issues, installed new units and towed-up to make sure all circuits were working properly. I am very satisfied with Bates in Naples, FL and our service electrician Alex was great. Will definitely use Bates in the future.

The fan installation job was done well and efficiently. I wouldn’t hesitate to recommend Bates Electric.