Sears Appliance Repair

Tracy was excellent. Knowledgeable and efficient. Very pleasant to work with. The only thing that was off was the frequent postponement and moving out date of repair. But I understand how very busy he is. I would definitely use this service again.

Wow, who knew Sears had the best appliance repair service. The process was easy, efficient and painless. I will call them again for sure!

Fast, on time service! Very professional and affordable. Thank you so much!

Tyler does a wonderful job. He is very polite and professional. He tries very hard to satisfy the customer. It is too bad that Sears and their Home Protection Plan is such a joke. We have been without a dryer for over a year now. The protection plan is suppose to provide a correct replacement part or replace with a new dryer. The part that was sent to us for Tyler was the wrong part plus it was not a new part but a refurbished part that was broken. Still no luck. We could have paid for a new dryer with the money we have spent on the plan.

Price of $730 for 1 hour of labor is outrageous. Also the time frame of 8am - 5pm should have been narrowed down to 4 hrs, not 9 hours.