Sears Appliance Repair

John was very pleasant and thorough. He made repairs and insured that there was no water leaks. He took time to answer my questions, and explained what he had done. Except for cost, service was good by both young men who did the problem diagnostic and made the repairs.

Very pleased. John was professional and friendly. He explained everything in detail and answered questions I had. I will definitely call again if needed and will highly recommend Sears.

This is a scam, they sent a tech to my house and he said I had to pay 600$ to repair my oven. Paid for him to come back and sears canceled my order week later. No one came back to my house and the automated system and the call center said they had no record of the tech being at my house, but they did see where I paid them 600$, some how... its been a week since they said the billing team would get back to me about a refund... surprise surprise no one has contacted me at all. Please avoid this service it's a scam.

He made a recommendation for the water drainage and showed me how to take the filter out and clean it and said that it should be cleaned on a monthly basis.

The technician was very informative and professional