Sears Appliance Repair

The repair man was very curtious and professional. My issue was the repair was estimated at $200 for labor and $150 for the part. I ordered the part on Amazon for $18.70 and did the repair myself in 20 minutes. I only paid for the diagnosis.

Compleared diagnostics quickly. Had trouble completing billing through AI. Had to wait for a human a very long time. Thus extending my wait time for completion of work on a second unit. Cleaning and maintenence involve five minutes work with a dust rag for $50.00. Definately an excessive charge for no real services. He was friendly and tried to be helpful. Estimate on replacing two heat sensors came in at the cost of a new GE Profile dryer and had to wait two weeks for parts and a return service call with another service fee. So opted to replace.

Tech did a good job finding a problem and corrected what he found. The freezer began to run. The next day the freezer has stopped cooling. It’s completely warm and temp alarm is on. Basically the same problem. I don’t know what’s wrong with this thing, but I wish after four try’s they would just replace the freezer!!!

You didn't list ranges below. With the information that was given over the phone and the error code. You should have been able to tell me you couldn't repair my ranges. So the serviceman got here and after a 2 minute discussion he told me it can't be fixed. He did give me great info on what to buy. He also said he could have repaired it if Sears would solder he could repair it. So I was told when I called to get service it would cost $120 then all was said and done it cost me $129.

After over 3 months and 3 visits, my washer is still not fixed between service fees and materials.I've paid out over $600.Constantly talking to a I , which is ridiculous. I will never use them again.In that , ai system is more than flustrating if\nYou express your true feelings to it.It hangs up on you