Sears Appliance Repair

John was very punctual, polite, and knowledgeable. He explained the process of what he was doing and his findings as he went along. He was a very careful worker and made sure to replace anything he moved. After doing all he could, he advised us what else we could to make sure the problem was fixed. Thank you, John, for being a very pleasant and considerate worker.

Victor was great. He arrived on time, explained the problem to me, and cleaned up after the repair. Parts had to be ordered to complete the rest and he stayed on top of the order status. Great example of excellent service!

I appreciated that the technician was efficient and quick in accurately diagnosing the problem with my furnace. However, the significant delay of over two weeks in procuring the required replacement part was extremely disappointing, particularly considering its apparent easy availability on online retailers like Amazon. Ultimately, after the part finally arrived, the repair of the furnace was completed relatively quickly, taking only about 20 minutes.

Enrique was very helpful and friendly in getting our refrigerator back operational. Our tech was on time and notified me before arrival. The tech was helpful, knowledgeable and very friendly. Thank you for getting our refrigerator fixed before this storm hits. Thanks to Enrique, he deserves all the credit.

My technician was very professional and polite. He was so kind on answering all of my questions! I give him a 5 star!