Sears Appliance Repair

Update to my repair: Sears repair man came out to my home today for the second time to repair my dishwasher with the part he ordered. Well he, pulled the whole dishwasher out , which scratched my tile floors in my new home, tore it apart, leaked water all over my floor, put the dishwasher back, did not put back bottom panel had all kind of insulation hanging at the bottom and left. Did not tell anyone he was leaving, did not test the dishwasher to see if it worked which by the way now it leaks even more water than it did before. What kind of company is this? This is the second time this company has ruined one of my appliances. They don’t even deserve a 1 star rating they deserve a 0. I am going to file a complaint against them with the Better Business Bureau. This place should not e

I want Sears Repair to call me. They have no listed number other than an automatic system. The guy was supposed to to be here at 10:22 am. He got here around 3:00. He spent 15 minutes here only to tell my husband that he found the problem. He said the reason my freezer drawers were frozen solid was bc food had fallen behind it. And he fixed the problem. He showed my husband that the drawer opened a little and left. But I was driving in from work and I saw him. He told me it was fixed. I asked him what he replaced. He said nothing and gave me the same bogus fixed the problem. I told him no sir. It doesn’t close all of the way. He said yes it does. I came into the house and checked. The picture is what I found. The drawer is stuck on 1 side and ice has already formed all over. I have a warr

Willie was the same tech who came to diagnose the problem. He knew exactly what to do, installed the part, and the problem was solved. For all the problems we had with tgis refrigerator, and dealing with your service, it is good to know you have technicians like Willie who can get the job done!

This place is a joke. They had a technician called Willy that left the job site twice at my home. I follow a lawsuit against the company and my attorney is looking into it. He doesn't know what he's doing. He doesn't have a license to work on any appliances, he guesses at the work that needs to be done and cannot perform the work. He doesn't have equipment to test the error codes that they appliances Are giving To determine the cause of the problem. He is lazy. This company needs to fire this guy. He's ripping people off and taking them away from quality of life using the appliances. My appliances is under five years old and if you need to get it fixed, get a local Repairman in your come out head it took them three months to come back to tell me that they can't fix my appliance. I have Con

William has not been professional all several times he's been out here. The most recent he got glue all over my brand new floor and in my dryer. It took hours to scrape all the glue out so it didn't destroy all of my family's clothes. He has absolutely no designated ethic working with the public including zero communication, zero sympathy, zero work ethic. But he most certainly has a attitude more especially when you ask him if he expects to leave your home in disarray as he did. Not to mention I have almost 3 weeks of clothes backed up and had multiple rescheduling all because of the parts they was supposed to have delivered didn't get delivered still to this very day... So once they do finally get delivered which I have to drive a 35 minute round trip to pick them up at my local post off