Sears Appliance Repair

Washing machine was not fixed needs to be corrected it still doesn't drain on delicate or quick wash cycle also the oven was fixed however the stainless steel cover that goes on the top of the board is now dented it will need to be replaced

Jonathan did keep in contact with us about his arrival time. He got the part replaced however our issue is still not resolved. He did say that he suspected it needs a new main control panel, not the part that was ordered. We had the oven moved and out and required no movement from him, yet there were still scratches on our oven from his work. I got an email afterwards with documents I had signed about damage and other things, but o had never signed or even seen the documents. He clearly signed them for us without disclosing anything. So now our oven is scratched and still has the same issue. Please direct me where we can go from here.

Jonathan did a great job, very careful and friendly! He found the problem and inspected the rest of the dryer parts for unusual wear. After reassembly he ran the dryer on a 20-minute cycle to make sure it wasn't shutting off after 10 minutes like before. Definitely a five-star appliance repairman!

Johnathon fixes it great, the issue was a broken wire hidden away in the harness. Always a joy to him here:) Thank you for Perseverance and finding the issue:)

Technician was amazing samsung not so much. Almost 3 months then they tell me they can get the parts and all the parts they sent were wrong and no replacement machine maybe samsung just isn't good for washers and dryers