Sears Appliance Repair

He was polite, explained what he was doing and what may have caused the issue.

NO STARS! Couldn't/wouldn't move the laundry center out of the cubby hole it's in to diagnose and fix the problem. Said call me when you get it moved.

DO NOT USE THIS COMPANY. horrible communication. I asked him to send the breakdown of cost in labor to my home warranty, but that was too much of an issue for him to do. It would’ve taken him the same amount of time that it took to send me the email and it would have to send them the email. So now I have to pay for an entire washer with my own money because he was too stubborn to send them the email. If I were you, I would choose a different service man.

Top notch professional service! Phuoc arrived in a timely fashion, was professional and very knowledgeable. When my oven stopped working, I was worried my oven would never work again. The technician worked quickly to resolve the issue and now my oven works good as new! Thanks so much! Highly recommend A++++++

Scheduled an appointment to have my washer looked at. Was told they would be there to look at it from 8-5 the following Monday. Technician called me at noon on Monday to get some info on what was going on. I informed him that I had another repair company take a look at it the week previously and that they were not able to fix it properly. He then proceeds to tell me that he will not be coming to look at it and can’t help me because someone else already did. I’d save your time and go somewhere else. Not to mention all their customer service and scheduling hoops to jump through were all AI