Sentinel Restoration

We had a serious issue with our basement flooding. Mark Johnson arrived quickly, which was a relief. He explained everything we needed to do regarding the insurance process. A team from Restore came to help us. Sarah and Tom were really professional and got right to work. They communicated well, letting us know when theyd be back each day. They took care of our belongings and were careful not to cause more damage. The whole process felt organized, which helped a lot. They were effective in their work and did a commendable job. I would suggest this company without hesitation. Thank you for your hard work!

Recently, our family found significant mold growth in student housing. Joe S. answered our call in a hurry on Saturday, the day of move-in. He was very professional and informative. He gave us clear instructions on what to do. He provided excellent customer service, even though he was unable to perform the remediation because the university chose the service provider. Due to his professionalism, integrity, availability, and follow-up, I would contact him again for any Covid, water, mold or fire restoration.

Terry and his team were polite and prompt. They were polite and did a great job. They also asked for my opinion. It was important to me that I was satisfied with the work they were doing. Terry returned to the house on Thursday for painting and then came back again on Friday to complete it. I had requested additional work. The young man (sorry, I don't recall his name) did exactly what I asked and did a great job. They removed everything and disposed of it properly. I've already recommended them.

Simon and his team have completed several projects in our home. He is great at communicating the arrival of his crews and is knowledgeable about different repair options. The crew that he sent was great. Joe and his son were very polite and friendly. They also did a great job cleaning up. I will definitely use CRS again in the future.

It's impossible to say enough positive things about this business. On a Friday night, I called them for water removal. They were punctual and professional. In the following days, I spoke with both their team members as well as their owner. It is evident that the owner takes pride and ownership in his business. I've used this company two times and would do so again without hesitation. Todd (owner), helped me resolve an issue I had with my insurance. Would give it more stars if I had the option. No regrets.