Service Mechanical Co

Awful customer service. I’ve called numerous times since there tech left. They came out not because I chose them, but because my home warranty did. The original scheduled time was for a Friday between 9-1 they no showed nor called and called 40 minutes after the scheduled window they called to say they were on their way and I told them it would have to be rescheduled because I had to work, so we rescheduled to MONDAY. They called Saturday asking if I was available and I happened to be given the forecasted weather, so they came Saturday morning with a 30 minutes notice … fine because it was in regard to my heating system. The tech shows up and states that my heat is pulling because it is in eco mode (which is an option on the thermostat, but it was not on because I have the option to turn

All of these bad reviews aren't here for no reason. Trust them. They are clearly just in it for the 210 warranty benefits and are trying to do the bare minimum. But they fail at the bare minimum. If you have 210 and they automatically assign service mechanical, do yourself a favor and immediately request another contractor or escalate. Otherwise I'll be seeing your review here soon telling myself "I told you so".

I wish I could give something less than one star. Company came out through American Home Shield (AHS) and told me that I need a float switch and some kind of condensate pump really I have water in my ceiling! American Home shield need to do better and who they use for their technicians. Of course, AHS wouldn’t cover the services that I didn’t need! Now I have a worst problem the water destroyed my cabinets! Tech wasn’t here 30 min!

I don't normally leave reviews because sometime the company is judged when something goes wrong when sometime it just be the workers. AHS sent this company out to service my AC, they were very pleasant and very knowledgeable and quick with the repairs of my unit, I didn't even get say Thank you or goodbye because they were finished that fast, they spoke to my husband and then they were gone, he came and gave me the receipt for the repairs and even though I did not get their name I am going to try to, for recommendation or personal requests. great workers. Thank you.

Service Mechanical Co. has come out many times for my HVAC as I have a AHS home warranty. I would request them personally. They are always fast in calling to set up an appointment even if it falls on the weekend. The Tech is very knowledgeable, fast to repair the issue and gets my system back up & running. THANK YOU! I highly recommend this company!