ServiceMaster DSI - Wichita

Call our insurance company and less than 2 hours later the Service Master crew showed up to evaluate our sewer backup, what could be done and where to go from there. Very personable and professional. Tear out was done very good and finished in 1 day. Daryl ensured all sheet rock and flooring was disposed of before he left that day. The lead demo manager CJ contacted us and came by every day to ensure everything was going smoothly. The crew that showed up to remove furnishings that were bad did a very professional and fast job.

A construction company got dust in our house after a mistake/mishap they made doing concrete work in the street. It was horrible and there was dust everywhere. They paid for ServiceMaster to come out. From the initial contact with Derek Dibbens, to the guys who cleaned the duct work, to the house cleaners Bea Bea & Penny who came - everyone and everything was fantastic. Derek and an inspector guy came in and assessed the house. And within 2 or 3 days the duct work was cleaned as was the entire house. Everyone was so helpful. Bea Bea & Penny were sweet and they did a super good job. They dusted all my knick knacks, cleaned the baseboards and blinds, dusted, mopped, cleaned ceiling fans- a real thorough job! I would recommend this company to anyone needing duct cleaning or house cleaning.

Within 3 hours of calling our insurance company ServiceMaster came to our house! Darrell, part of the demo crew, worked hard and fast and stayed late to make sure are contaminated basement what's cleaned. He is very personable. Very satisfied customers. CJ, the lead on the demo crew kept us informed of what to expect with removal of destroyed items from a sewage issue. He came by for a final walk through after everything had been removed from the basement. He is open to questions and a good listener. CJ provided the best service possible and helped make a very difficult situation easier.

I had a pipe freeze above my basement and bust which It flooded my entire basement. I called Allstate and they referred me to CJ with ServiceMaster DSI and he had a crew out lead by JT within the hour and they got right to work at 8pm at night. It was incredible the amount they accomplished in one night and the reassurance JT gave me to make everything feel like it would be handled. Not to mention I have dealt with nasty insurance adjusters in the past that their only job is to get out of paying for anything, well CJ has handled that side of things as well. From tear out to rebuild and lost items CJ is making sure I’m covered. At a time like this I couldn’t ask for better customer service than ServiceMaster has provided.

Bea Bea was very personable and did a very good job. They cleaned up after their job they preformed with the water damage very satisfactory. They didn’t get back in touch with me about doing any repair work or about getting any repair work done.