ServiceMaster of Greater Springfield

Our basement flooded from rainstorm through a window well. Water was actively pouring in heavily with water in basement over our feet. Jeff came out at close to 11pm in the rain to help us. I cannot say enough good about our experience. Jeff is Fantastic to work with. He's made this experience so easy. He was back in the morning following up with us adding fans and working to dry us out. Lisa Quinn westfield

I called ServiceMaster for a mold/moisture inspection. Jeff Gavioli came out this morning and I could not have asked for a better experience. He inspected my home, checked my walls and basement for mold and moisture and gave me a really great education. I am so thrilled I called this company. If I ever had a moisture problem I would definitely use this company. He reassured me my home was in good condition and I just needed a good dehumidifier. Many, many thanks. Karen

I awoke to a flooded basement and took a chance by calling Servicemaster. Cathy’s voice was absolutely reassuring and she was very helpful with suggestions of next steps. Jeff was timely in showing up and persistent in getting everything dry. He was very detailed in documenting the damages for my insurance company. I hope I never need them again but feel good knowing they are there!

Following a furnace puff back that coated the entire insides of an old multi-family home, Jeff busted his keister to remove every speck of soot he could - & we were absolutely floored by the result - It's basically a brand new home! Plenty more to go wrong in a house this old, and for any restoration project that we could need him for, we're calling Jeff!

The home we were renting had previously been inhabited by cats. The odor of cat urine was unbearable. ServiceMaster got the job down! They were able to eliminate the pungent ammonia smell. Thank you!