ServiceMaster Premier Restoration Services - Chesapeake

I have so many wonderful things to say about ServiceMaster, but, the best part was our Project Manager, Alex Carmona!! Everyone involved did a great job and I’m so grateful! With that being said, Alex truly went above and beyond! He is knowledgeable, follows through, and has personality plus! He helped us make great choices in replacement options for what was damaged in our home. Highly recommend ServiceMaster!!

Huge shoutout to Danny Webb and Ace Fielder for their assistance during a crazy, unexpected water remediation. Everyone from ServiceMaster was wonderful; but these two individuals went above and beyond for my family and I am so grateful. Both are so knowledgeable, thorough, and experts at what they do. Ace explained the estimation process perfectly, understood my concerns, and was so detailed in his work. Danny helped facilitate the remediation and renovations so meticulously and assured me along the way that everything would be better than okay and it was. Everything turned out beautifully. Bonus points? Both of them have personality+ and are a joy to be around. Thanks!!

1st let me say I have never had any damage to my house before, so this was a first with water damage. In the 1st couple of days Drew & Alex (I think was his name) came and really took the time to not only explain but listen to my concerns and answered my questions. They shows me their meter and explained where they needed the numbers to be. They offered reassurance when they started ripping out my floors and not a 10 minute halt in things so I could take down my snowman tree. 😔 Kameron came a couple of days and again took time to explain and listen to my concerns. I was struggling with still having moisture in and around the wall area and my cabinets. He explained what he was going to do. Leslie & Alex (again I hope this is his name) came back and again still moisture in the same she

I want to say Thank you to Service Master for exceptional service rendered by Leslie and Andrew. I woke up Friday Morning and came downstairs to a frontroom flooded from my water heater bursting. After speaking with m insurance company one of the company names that they recommended was Service Masters. I am so glad that I chose this company because the 2 employees that they sent to help me were exceptional outstanding. I was overwhelmed and stressed because water had not only flooded the frontroom but also th closet and also some into the dining room. No matter how stressed I was or how many questions I answered Leslie would say we got it. That's what we're here for. She would always answer my questions with a kind smile and soft tone. Some people don't welcome many questions. I could

Danny was very knowledgeable and helpful in identifying the source of a rainwater intrusion issue at my home. He was then able to coordinate having the right people here to have the repairs made. I highly recommend Danny should you need any of his services.