SERVPRO of Bastrop, Fayette County

Recently had a plumbing issue, entire lower floor of my home flooded. Jason showed up within an hour of talking to my insurance. He was very empathetic and attentive to my situation. He and Andrew immediately went to work. Jason explained the need for all the fans and other equipment. Jason and Ryan did a fantastic job of mitigating the damage. Jason was fantastic about keeping me updated on the progress sometimes text or talking 3 times daily. He's a great guy and really made your Company look professional, empathetic and knowledgeable.Take care of that man. Thank you, Michael J. Lammers.

Lauren Goll at SERVPRO of Bastrop, TX was the very best. We needed carpet removal, air purification and air conditioning vent cleaning As well as a deep clean, she was very prompt, very professional and very detailed and kept me informed through the entire process. I want to thank SERVPRO for their service and appreciate all of their attention to our requests.

My experience with ServPro Bastrop & Fayette County has been nothing but positive with the first job they did for me. I look forward to working with them again, especially Lauren, who is knowledgeable & a sweetheart. She mapped my house & was so professional & gave me encouragement that they would take good care of me & my house. Thank you Rob & Lauren. I look forward to working with you soon & in the future.

We entered our house to discover water on the floor, from a water intake valve on our aging washing machine that failed. We called Servpro on a Sunday (Aimee was the best) and, in the blink of an eye, Jason and his team showed up to give our house a thorough going over. Fortunately, we had caught the leak before the water had a chance to saturate the house. Having Servpro's professional verification that we had beaten the water to the punch helped us sleep like babies that night. We can't thank them enough for their professionalism, knowledge and, for lack tla better word, neighborly spirit. Great company. Would hire again.

A great team and company. Quick to respond to my flood damage and worked efficiently The team was Jason crew chief, Nacho and Andrew. All very polite and dedicated to the job in hand.