SERVPRO of Summerville

Bill came out today and inspected my concern about mold in my house. Fortunately, it doesn't appear to be mold. However, he was so helpful in giving me informed guidance on what my next step should be. I am incredibly grateful and impressed with his candor and knowledge and would definitely call ServPro for any future issues.

Literally typed a novel on why I only give two stars and then it didn't post what I had to say… Long story, short, I don't recommend this company and will not be working with them again. Major lack of communication and professionalism.

If there could be a rating lower than 1 star, I would give this. The owner, Reggie, was incredibly rude. I called on Friday. He asked to know my address, as I'm not in Summerville and live an hour away from any water mediation company. I texted him the address, stating once he let me know if he could come to my address, I would happily send him pictures. I heard nothing back. I called him finally mid morning Monday. He waffled a bit about coming out. Said he wanted pictures. I said great, he needed to confirm he could come out. He said not unless I could guarantee we could pay him our insurance deductible. Okay, so rude mark 1. But I can let that one go, as I'm sure he's been bitten by folks not doing this. We continued to speak. I mentioned my insurance company had stated they (Serve Pro

Servpro Of Summerville and his team member Rashad did a phenomenal job professionally cleaning my carpets and couch!! "The best part Reggie the owner came out on his day off and last minute to observe and give us an estimate within minutes of calling him". That same day he provided us with a filter and recommenations to follow to prevent further issues from the smoke. I recommend anybody in or out the area to use Servpro Summerville for restoration they are honest, have great prices, and willing to work with you quickly to get the job DONE RIGHT!!! Thank you, Servpro Of Summerville

Reggie and his team at Servpro are incredible!!! They did a clean up for us at my grandmothers house and I couldn't have found a better set of people to do the job. They took great care of us and went above and beyond. I would definitely recommend them!!!