Shasta Valley Chainsaw

I’ve had nothing but pleasant experiences here while purchasing a new saw, coming in for oil and chains, or for repairs. Friendly, knowledgeable service that you won’t find at the big box stores. It’s good to support our local business.

READ THE WHOLE REVIEW BEFORE YOU SHOP HERE! Do not waste your time or money at this place. Absolutely trash. Horrible service, extreme lack of professionalism. I had a warrantied repair, they are an authorized dealer. Jim claimed he did me a "favor" covering something that should be covered by an authorized dealer under warranty. He gave me back a machine with the rpms running wide open. Then said "it works" What a freaking joke. This guy Jim is ruining that business one customer at a time. Everyone in town knows the work that they do. I defended them for at least 2 years. Then the inevitable problem reared its ugly head. Not even capable of a comprehensive repair. He tried saying it was the fuel then the oil then saying it sat around in my garage too long. What competent repair place woul

Friendly small town business run by great people! I've had chains sharpened there an engine's work done and it's been a great experience each time. I was impressed with the selection of workclothes and boots and of course chainsaws! Check there first before you head north over the border.

The two people running that place ,are..by FAR the rudest people I have Ever run across in the Yreka area...and to be running a business....not sure how they're still open...I brought in my new chainsaw because the pull cord wouldn't retract. And decided to take it to shasta valley chainsaw..it was all good, until I asked for a guest receipt or a repair or claim check...First thing the guy says was "We Don't give those! ...Here...take your saw back"because I didn't buy it there...She was the worst...I'd give them a zero stars

I purchased a new 2200i honda generator within 1 month it would not run. I brought it in they cleaned the spark arrestor. And informed me that I should not come back. Rude mechanic. Worst customer service I have ever experienced. Do not use this company its not worth the hassle.