Silver City Furnace Company

Silver City Installed our furnace in August 2017. Professional job. Courtious techs. They listen and accommodate. Nice to do business with someone who does not do the corporate take a number act. John is a true entrepreneur. Always responds. Makes it right. I have had Zero issues in over 3 years now. Just great warm heat for a lower bill. Fair and reasonable pricing. The owner shows up on site often and is a regular human. What more can you ask for? One of these days I'll have them install the central Air portion. Good experience. The fact the name says Silver City, shows the company roots.

My wife called Silver City a few weeks ago to come take a look at our boiler because she thought the hot water in our upstairs shower wasn't getting hot enough. They came out and showed her why (It was user error with the shower controls) free of charge and gave us a few pointers of what we need to do to keep the system running right. Fast forward to this past Sunday and I could smell a hint of diesel in the basement every time the furnace ran for a long period of time. My wife called Silver City on Monday to schedule a service for Friday. Come Tuesday morning the furnace lines clogged up and it stopped working entirely. My wife called again and Silver City sent someone out first thing Wednesday morning. My wife is nine months pregnant, sick and being able to take a hot shower that night w

John was professional and thoroughly assessed the leakage that was coming from my AC unit. He diagnosed that I needed a new coil. He explained the cost and my options. I decided to have it repaired and scheduled an appointment 3 days later. John arrived on time and completed the work quicker than expected. I’m very happy with the results and the reasonable cost.

Extremely disappointed to say the least but feel like anyone who is considering going with silver city furnace should be aware. My fiancé and I are first time home owners and feel like we were taken advantage of. They sent some out out promptly (we were super grateful) but Drew didn’t check the work he did and left. We called him back shortly after and he came back the next day, charged us again. Bottom line he charged us twice for a job that should have been completed the first time there. I’m not sure how they do business. Instead of paying $300, we needed up paying $500. With everything going on, it’s awful they took us for a ride. We definitely learned our lesson and will never recommend them to any of our family or friends.

Just had these guys install a brand new Natural Gas Furnace and all New air conditioning system. These guys showed up early each day and were very good at communicating what was getting set up. The owner also did a great job writing up a blueprint for upgrading my house from an all electric system, and is very knowlegable off all the rebates that the state offers.