Sir Visser Appliance Repair

My mom's 5 year old Kenmore Elite dryer started making a loud noise about two weeks ago. She struggled to find someone to come take a look at it. Wanting to help mom out, I reached out to Sir Visser and was advised that I should consider using their $49 Sir-Fix-A-Lot virtual diagnostic service as I might be able to resolve the problem with their guidance and without a service call. I heard that if we weren't able to solve the issue with a virtual consultation that I could pay the difference to have a technician come out and repair. I also heard that if after all of this the unit wasn't repairable or if it was going to be very costly to repair, I'd get half of my money back to replace the appliance with a new one (I haven't had any other service org provide this kind of safety in their cos

Today I had my freezer repaired by Reggie Harvard with Sir Visser Appliance Repair. He was incredibly knowledgeable, professional and friendly. He showed me all the parts that failed and why they did. I would highly recommend him!

Easy warranty repair. Shout outs to Reggie, John, and the Sir Visser scheduling folks! The electronics in my dishwasher died while still under warranty. I contacted the local installer company and they connected me with Sir Visser. We ran into some confusion with the dishwasher manufacturer's warranty department when it came to shipping replacement parts, but ultimately worked through it together. I appreciate the Sir Visser team's clear communication and professionalism throughout the whole process.

My Thermadore freezer handle was loose. Reggie used shoe covers which I appreciate. He fixed the handle within five minutes. Very happy with his excellent work.

Reggie Harvard was absolutely terrific. He diagnosed the problem on his first visit, ordered the correct part (pump), then installed it. Washer is working well. We were able to avoid buying a new stacking washed and dryer. Very pleased with service and would recommend Reggie and Sir Visser to our friends. Robert & Ali Alexander