SMI Flooring Distributors

Really bad experience. They left the whole wood in my dining room, approx 2400sq ft of wood in 3 huge pellets and not dispersed across multiple rooms as they should do. Under the dining room I have finished basement. The beams were breaking under the heaviness of the wood and my ceiling cracked. I had to hire and pay 4 handymen to move the wood across multiple rooms because it was too heavy and my ceiling was breaking. And now have to fix my ceiling because it cracked under the heavy wood. Reached out to SMI management, sent them pictures and emails/texts of damages and cracks in the ceiling, and they refused to pay for the damages. I paid $800 to move the wood around and I am yet to see the bill for fixing the ceiling. Be aware and do not buy from them! I have paid SMI $13000 for the wood

I’ve had the pleasure of working with the SMI flooring team and I could not be more pleased! Their commitment to customer satisfaction is unmatched. Paulo went above and beyond to exceed all of our expectations and provides support through every step of the process. Professional, knowledgeable, and efficient across the board. I trust and highly recommend SMI for all your flooring needs.

Always taking the extra step to make sure everything is perfect. Customer service is awesome and they have everything in stock. We are very happy to cooperate with SMI, Guilherme and Nick are always very helpful. Top rated!

I accidentally stumbled upon SMI in fairfield as I was searching for flooring for my home in the Catskills. I cannot say enough about the quality of the products as well as their excellent customer service. These days its very difficult to come across great people who care about what they do… Cristian went above and beyond. From placing my order to following through with delivery details. She was exceptional. If you want great product and a flawless process from beginning to end this is the perfect place to purchase flooring. Now that I have discovered SMI they will be my Go To for any flooring project. Cristian… thank you again for everything and I cant wait to see the finished product!

Cristian Pereira and team are very knowledgeable, kind and friendly, they offer us the best price and the best product to our floor needs . We highly recommend them for their outstanding customer service. Thank you so much Cristian. I am sure we are going to do more business in the near future. Blessings