SMW Refrigeration and Heating, LLC

Cannot say enough great things about this company! First of all, Wayne is fantastic with guiding you through every step of getting a new AC. From the first time he picked up the phone he genuinely was so incredibly helpful and took the time to make sure we were 100% comfortable with our big purchase and guided us to make the right decision on which unit to choose. He got us scheduled the next day! Super quick and seamless process which is rare. The guys who installed, Jose and Joseph, were truly the hardest workers, knowledgeable, kind and took the time to show me and explain how the new AC unit functioned and how to use our thermostat. They cleaned up right away, were working nonstop the time they were here, and were genuinely so nice. The customer service and workmanship is truly out of

Kolton Weckstein and the team at SMW Refrigeration replaced 3 of my 22 year old Trane electric heat pump AC systems. Three installation teams arrived at 8AM and they knocked out all 3 AC system replacements in about 11 hours and did a meticulous job inside and out! They helped me program all of my new thermostats and ensured that all 3 systems were working. I could not be happier and the installation team was very friendly and professional. I was most impressed with the manner in which they protected my floors and the fact that they cleaned up every single piece of debris and all packing items and hauled away all of the old equipment. Hats off to the 3 installation teams, Kolton and the entire team at SMW Refrigeration. I love my new AC systems! Thank you, it was a great day!

JoJo & Jose are awesome! Talk about above and beyond these 2 guys did a fantastic job on a full replacement of our upstairs unit. They were super friendly and right on time. One example of above and beyond while they were taking unit apart outside. JoJo noticed my disconnect was loose on wall. He took it upon himself to screw it tight to wall and even put silicone around it to prevent water leaking inside wall. I Didn't even have to ask him. They also put down tarps over carpet on walking paths to unit upstairs. They vacuumed work areas and even my vent covers when they completed install. They also checked all vents upstairs while new unit was running to make sure they were reaching correct temperature. It was a pleasure to buy them lunch for there hard and expertise work. Great guys!!! M

SMW is a great business and I’m glad I chose them last year to install my dead AC unit. Kolten was here to do my fall check and he was efficient and professional, even cleaned up after his climb in the attic. Great people! 23Feb26 Brandon Ballard is a terrific tech. He’s efficient, kind, explains what he’s doing and answers my questions. Great asset to SMW!

SMW delivered a fantastic experience from start to finish for our 2 new split system air conditioning units! Their pre-install and install-day communications were clear, timely, and helpful, which made the entire process stress-free. The installation team was professional, respectful, and kept our home clean throughout the job. After installation, they provided a very rapid response to resolve a minor issue, showing just how committed they are to quality service and customer satisfaction. We were thoroughly impressed. Top-notch company, and we’ll definitely be relying on them for all our air conditioning maintenance needs in the years ahead. Highly recommended!