Snake River Sprinklers

Terrible costumer service. Came to my house while I was not at home. Turned the sprinkler to manual. Ran an extension cord through my flower bed. Never even fixed the sprinkler heads I needed worked on. Then sent me a $227.00 bill. Never got back to me to make this situation right. I have heard many people who had terrible experience with them! Possibly the worst service I’ve ever experienced in this small town!

The technician we worked with was great last year that blew out the sprinklers, however customer service needs improved. I know its a busy time of year however they have no idea when we will hear back to get on the schedule when I asked when we are needing help with something. Not the friendliest.

They dont give any estimated costs, they refuse. I asked for repair 4/18, nobody has reached out to me and its June. Someone randomly called me asking to come out today but Im not home! Horrible professionalism and customer service. Also, who doesnt give estimated costs!

Just want to tell you what a great employee Roy is! He has been my sprinkler repair person for years..always professional, kind, great personality and knows what he is doing! He has been a big help to me many times !!

Snake River sprinklers has very poor customer service skills. When you were told you will get phone calls back to take care of warranty issues you never do. I would highly recommend staying away from these guys if you want good quality service.