Sootshaker Chimney Sweep LLC

Absolutely amazing local company. Ed is very knowledgeable, and both he and Charles worked together to get the entire job of putting in a chimney insert from Lopi done fast. They cleaned up the entire area afterward and were very good at explaining how the unit works and operates. They were very professional timely. 5 stars only because we couldn't give 10.

I called Sootshaker because my chimney was dripping onto my gas insert fire place. They sent a technician out to look at it to diagnose the issue. He told me the flashing was messed up, even though Sootshaker had been there less than a year ago to do the flashing. I was quoted $300 something to redo the flashing + the service call charge, making the total $450. I let them come do the flashing, paid them hoping my chimney was fixed. The technician was at my house maybe 25 minutes to do the flashing. The next rain came and the chimney dripping persisted, no change at all. I nicely reached out to the technician and told him that the flashing did not help my issue. He told me that he could add a new chimney cap, waterproof the chimney, and reseal the crown and it would fix the issue. I was q

Outstanding customer service and fantastic installation experience. We love our new fireplace liner and the price was super reasonable too. 10/10 recommend Sootshaker Chimney Sweep if you need a new fireplace or service on your existing set up.

Called due to issues with the chimney. This flashing and caulking is work that was performed. They was here for a total of about 2 1/2 to 3 hours from pulling in to leaving and after over two thousand dollars later this was the result in the picture. Needless to say I have not been happy. After they called today offering a deal for 5 more grand they would put in a new insert I about lost it. No offers to look at it. I am livid. Highly advise looking elsewhere. Pretty sure a child could look and know that looks terrible. 0/10. Get somebody else. I have more pictures of other parts. It is awful. I wanted to sell this house and now I’m going to have to find somebody else that knows what they are doing to fix it. Edit: I will add that after this review posted they did call and come

Called to inspect and clean a chimney, arrived on time with very thorough inspection (pictures included). He even educated me on how to use my wood stove, which I appreciated. He also applied two chimney caps at a extremely good and reasonable price. Brandon definitely went above and beyond in my opinion. Would highly recommend and will certainly be using for any chimney work/cleaning I may need in the future. They also convert a wood burning to gas, so I may be looking into that in the future. Give them a call!