Sophisticated Hardware & Plumbing

I recently started a major project for my kitchen and two bathrooms in my Condominium. After visiting a few other showrooms, my contractor advised me to check out Sophisticated Hardware. I purchased all my plumbing and hardware needs from their Establishment After the work had been done and all the faucets, sinks, and showers had been installed. I am thrilled with every item I purchase from them. Thank you, Patricia, for your guidance and patience, and to everyone at Sophisticated Hardware.

I was in the area and passed their location and decided to stop. Very nice selection of hardware, mainly knobs for cabinets and doors and all kinds of plumbing items, faucet, toilet, and sinks .

Great company that stands behind their product. We bought quite a few of the plumbing fixtures we needed during our home renovation. The staff is knowledgeable and always helpful. When we needed advise on how to address a faucet diffuser that was not operating correctly, we realized that the plumber threw out the diffuser key that unscrews the diffuser; they provided one at no charge, with a smile.

Purchased 17 door handles and advised 7-10 day delivery. Half of them showed up and the other half were back ordered. Advised 3 weeks delivery, June 24th. They never showed. Then advised arrival at the company by July 1st, will ship shortly after. Never showed again. Advised the factory is retooling and it will be two months before they are in USA. This is ridiculous. Why they kept lying about the delivery is unknown. Just a standard "screw the customer and lie, that'll buy us time." When I asked about returning these and getting different ones "they must be in the original package." Well, I opened them in prep for installation and not I'm screwed. I will never use them for any other projects. I'm out $300.00 and have to start over.

I recently purchased a bathroom vanity, mirror, faucet and sink from this company. All items came in on a timely manor. Anthony and Patricia were pleasant, and easy to work with.