SOS heating and cooling llc

Do not use. Our warranty company referred SOS heating to come out to service our ac. SOS gave us a time of 11am-3pm. Which to me is entirely too long of a gap to wait. At 3:30 we were told 4. At 4 we were told in an hour. Never heard back until 7pm. At that time we were told he would arrive in 20 minutes and “be quick”. We waited until 7:40pm. It has been 24 hours since then and no one ever showed up. No one contacted us to say anything. My husband and I are suffering in heat with the thermostat reading 91 degrees. My poor dog is suffering as well. To add insult to injury, we missed a double date and the entire beginning of our movie for a date later. Wasted an entire day. I am extremely disappointed with this company and its unprofessional employee. There is no reason we should have to c

SOS Heating And Cooling has been my saving grace! Timely appointments and timely Repair in a professional and courteous manner. As a single lady widow, I feel confident when Sampson shows up and I appreciate his honesty and his work ethics. I recommend him for all of your AC and heating needs. I have a carrier ac/ heat pump that is about six years old.

I have three AC units and two of them were replaced by SOS. For years, our main floor (living room, dining, kitchen, master bedroom, never cooled our rooms evenly and poorly. I had many AC companies over to evaluate and make a recommendation to improve. Each told me something different and nothing they recommended worked. Sherman and his team know what they are doing and after inspecting your equipment, explained that just getting the right equipment will provide better results. Sherman is great at listening your concerns, like costs, and will work to obtain the best solution for the homeowner. What also makes me rate them as the best solution for AC/Heat systems is Sherman’s knowledge, timely follow up - he is honest and trustworthy. I’m finally comfortable in every spot of my house. I w

Sherman from SOS Heating and Cooling promptly addressed our furnace issue while thoroughly verifying our warranty coverage. His swift resolution left us well-prepared for another cold winter ahead. I truly appreciated how quickly they responded, and their service was outstanding. It made a real difference during a time when help was needed.

Called Them for some heater issues late night on a Sunday and Sherman still took my call and proceeded with the repair. Some other techs arrived after 2 days and told me it was the Thermostat and even said the unit was old even when SOS replace it next day morning.