South Jersey Overhead Door

GO ELSEWHERE !!! ****We bought a premier door and opener about 4 years ago for well over $3500. It malfunctioned yesterday causing it to not open. When we scheduled a technician to come out, he immediately determined that it was an issue from installation where the installer screwed the support bracket into drywall and not a stud. (The image shows the original location where the original tech installed the bracket to the drywall a just inches from the stud). The technician called the office to state that we should not have to pay as it was an install issue not a warranty issue. The main office refused and insisted we pay. When we called to speak to Don, the owner, the office assistant refused to connect us with him stating she will "try to get a hold of him but whatever he says goes"... af

We connected to these guys thru Wayne Dalton. Absolutely great guys. owner Bob Keeper came over measured and checked location of installation twice. His team of two young guys came over and installed in two days. The product was extremely difficult to install as we picked a new all glass sectional doors. They took away the old doors and cleaned up after themselves. Highly recommend them. We had delays on our house renovation but they held on to our doors for an extra month. No complaints - not a good contractor but a GREAT contractor

They installed our garage door 8 years ago. We were very happy with that experience. We had some remote issues recently and they scheduled the repairs and made them very quickly. I believe our repairman’s name was Trevor?, sorry if wrong name, but he was thorough and professional. Highly recommend SJ Overhead Doors!

Very respectful and professional. I emailed them about my situation and received a call the next day to schedule a appointment. They were very accommodating to my work schedule and had no problems with fitting me into their schedule. Gentleman came and made repairs / replaced what was necessary. In my original phone call, I requested several parts be replaced. Service guy evaluated my situation and only replaced the parts that were needed. He didn’t try to “sell” me anything extra or explain why “more” was needed. He was in and out in less than one hour...even with us bs’ing for about 20 minutes. Would highly recommend and will definitely use them again if needed.

TERRIBLE CUSTOMER SERVICE. Had a spring replaced on our shop overhead door. Job was done correctly but the spring was too loose and door would not stay open. Called for a service call to have the spring tightened 4 months later (business was slow and we weren't open very often during COVID) and had to pay $247.50 for literally a 5 minute fix. What a joke. Owner of the company was very rude and would not listen to reason. We will not be using this company again for any of our 10 locations. GO ELSEWHERE!