South-Town Refrigeration & Mechanical

South town are the guys to call. Had them come out to a property I work at as a second opinion on the boilers/ heating system. Had multiple unit without heat. They came out quickly and figured out what needed to be done with a crew working late to resolve the issues. Gage knows his stuff. I will use south town for future plumbing/ heating needs.

This company has questionable business practices. They invoiced my business for work that was supposedly done under a "service contract". When I asked them to provide the contract they could not produce it, as it does not exist. They could not produce any proof they were even here or any proof that the services were ordered for this year. When I questioned them further they all the sudden provided what looks to be doctored up documents that have date discrepancies and a signature from an unknown person. They refused to correct the issue. Watch out for fake invoices. DO NOT USE THEM!

We contract them to work on our chillers. Every technician I have encountered has been extremely knowledgeable and trustworthy. I have never seen any of their technicians rush and they always take their time. We have never had a single issue with them. As someone who worked in the HVAC field for 10 years I honestly believe they are the best HVAC service in the Twin Cities. I highly recommend them.

Unfortunately I was unlucky and just so happened to call them thinking that I was going to get good service or even mediocre service technician was very rude and disrespectful spoke to me like I was some kid and I supposed to know what he's talking about when I was asking questions then come to find out he charge me over $100 more then even the most expensive service providers out there I do not recommend

Will not do service calls unless you have a contract.