Southeastern Door & Window

The installers were actually really great on replacing my retrofit windows. Nice guys and quick, just didn't know what they were doing. After a while of having the windows we started to notice staining and soft spots on the sills of the front windows. After back and forth, they sent someone out, and couldn't find a leak. This happened a few more times over a few years, sending people out, couldn't find anything, even though the soft spots were growing. I just ended up fixing their work myself because they would not, and am hoping I do not see any more leaks appear on other windows.

For nearly 10 years, we have enjoyed the storm screens put in our home on the coast of Mississippi by Southeast Door and Window. Given challenging climate conditions with lots of wind and occasional tropical conditions, these screens have been consistently reliable and done a wonderful job of protecting our back porch. As for the service provided by Southeastern windows, they are the very best. They’re professional in every way, courteous and fair. These people are treat to do business with, and their support is greatly appreciated Michael Davis Pass Christian, Miss

This past year Southeastern Door & Window replaced our less-secure French doors on the front of our house with a single, solid, alder-wood door with a speak-easy. In addition to our new front door, they also replaced all of our original 20-year-old windows with smooth-operating vinyl, dual-pane impact resistant windows. I cannot say enough about the team of professionals that made this project happen. Stephanie was a pleasure to work with and took care of the entire project, from carefully measuring our old windows and door, to staying on top of material delivery dates and keeping me informed about when her team of technicians could be expected to be at my house. We did have a couple of glitches during the install but Stephanie quickly fixed things and kept the projects on track. It did

So welcoming upon arrival. Greeted by several employees before even getting in the door. Showroom is amazing. Customer service was beyond my expectations. They helped me through all of the many options they offer. I was helped immediately and was able to go about my business quickly even though it was near end of their work day. I cannot say enough about this local company.

We had our front doors replaced well over 4 years ago. Just beautiful, but within a couple of months, the sealant started to bubble and flake off. Called them and reported it. Sent pictures, etc. Finally someone came out and agreed they needed to go back to the factory. It was almost 4 months before they came out and replaced them. The stain didn't exactly match the original frame, but we were willing to live with that. Less than two months later, the same thing happened again. The third set did no better, so SDW ordered another pair, stained them in house, and brought them out and installed them. It’s been over 4 years, and they are still beautiful!! Thank you SDW for not giving up until it was right!!