Southland Fence & Supply

Terrible service, first move was to try to install an inferior fence to the one we ordered, second was to do a terrible job and have the metal spindles sometimes buried in the sod or millimeters away from concrete pours so no easy way to clear the potentially wet debris which can cause rusting. Missing a few top caps/plugs and will not answer my calls to fix it. Sorry I paid before a better inspection.

I hired Southland Fence and Company nearly six months ago, and my project is still not what I paid for. Unfortunately, this has been one of the most frustrating customer service experiences I have ever dealt with. The only reason I ended up working with this company was because my left-side neighbor initially hired them, and my mother then decided to replace the remaining sections of the back fence with the same company. From the start, communication was a major issue. It took an unreasonable amount of time just to get them to come out for the back fence. I repeatedly explained that I did not have a good relationship with the back neighbor and wanted the fence done solely on our side. Initially, they assured me this was possible, only to later reverse their statement without any clear exp

January 2026-Bill came out and agreed pickets needed replacement, but is now saying he is just the salesman and has no control. Company refuses to do anything and will not answer emails. Their contract states arbitration through BBB, but they lost their accreditation. Was charged $28.72 each for 84 pickets which sell for $1.56 each according to the tags on the picket fence boards. They come from an unbranded source ( low quality) from Grand Rapids, Michigan sold at Home Depot and other vendors. November 4, 2025 - besides huge gaps in fence, it is now warping and cracking. Bill told me all lumber was high quality from the pacific northwest; which actually only consists of the 16 foot ground contact rot boards and framing wood. I will contact the owner, as he suggested in his comments

I hired them to replace the fence in my back yard. Well, they built the fence the way they wanted not the way my old fence was. Our neighborhood has uniform fences throughout the neighborhood, well, mine is now downgraded and they won’t come fix it. Additionally, my two month old fence is already warped at the back gate, they installed the springs on the doors on the wrong side so they are useless, they didn’t install the pool safety latches at the top of the gates that were already there. I had to get new ones and they haven’t installed those either. And to top it all off, the back gate won’t open past 45 degrees. This is literally the worst work I have ever gotten done by a company. They are unresponsive. They do not follow up on anything and no one is going to quality check the work whe

I do not even want to give this company a one-star review! They are truly a scam. As soon as I signed the contract and paid half down, there were no responses. Not only that, but this company also advertises that it has an A+ rating with the BBB. They have actually been expelled from the BBB for unethical business practices. They have never replaced my fence. After receiving 1/2 down, I never heard back from them. I did get in touch with the owner, who said he would refund my money that day... of course, this never happened. Do not use this company.