Southshore Appliance & Home Repair

Unprofessional experience. We are located in Plymouth, MA. Our oven fan stopped working. The technician came for the initial assessment and provided an estimate, however, there was no follow up. We accepted the quote provided via email, left voice mail messages and sent text messages inquiring on next steps and timing. There was never a reply provided. After more than 5 attempts we moved on. Communicating with customers is a basic tenant of providing good service. Very disappointing. Go with a company that will be reliable.

I never write reviews but Brian deserves it. Reached out after having a horrible experience with another company just diagnosing my washer. He was able to accommodate us into his busy schedule and fixed my washer in no time. Honest, reliable and a very fair price. He is even coming back out next week to check out my microwave. Cannot recommend him enough.

Unprofessional. Confirmed an appointment 3 days in advance and never showed up. Called and texted several times but never got an answer. Time waster. Could have gone with another company

Brian has done repairs on our refrigerator, installed a new microwave (which turned out to be very complicated because of an inenept previous installation) and is now repairing our oven. He's always shown up when he said he would, his rate are very reasonable and he stands behind his work.

Brian was able to schedule our service call quickly and pricing was fair. Will definitely use South Shore Appliance again