Southwest Appliance Repair

I'll give it 2 stars because it all depends on the technician you receive. The 1st time was great because the guy actually took apart our washing machine to see what was wrong and fixed it. The 2nd and 3rd time they sent a different guy (same guy on the 2nd and 3rd trip), and both times the man refused to take apart or even unscrew anything. We had constant debris in our washing machine, and his advice was just to use a cleaning detergent. We told him we already tried that numerous times and that's something we can easily google. It's funny, the technician even brought his tools in, but it seems like it was all for show since he didn't even attempt to use it or look deeper into our washer. He literally just peeked into the tub, and just told us you need to clean it. Here's a $90 trip charg

This is the second time that Southwest Appliance Repair has come to my rescue. A few years back for my dryer and recently for my washer. The Customer Service Representatives are friendly, professional and helpful. The repair tech was awesome. He went straight to the problem both times. He provided a quote, ordered the part and was back on the day he said he would be. I feel that their pricing is fair and that they do not over charge for great service. I highly recommend Southwest Appliance Repair for all your appliance repair needs.

Southwest Repair gave us a two hour window for service, communication with tech was excellent, the problem was diagnosed quickly, parts were ordered, they worked around our schedule to complete the repair. Their tech was very knowledgeable, completed the repair quickly and accurately, was friendly...definitely an asset to the company, all forms of payment were accepted. Will call this company again for repairs!

Extremely satisfied with the work Matthew did… technician was extremely professional and Knowledgeable. Back office/support was very attentive and responded as expected! I highly recommend Southwest appliance repair! Job well done!

Matt, the technician, arrived on time and was both professional and personable. When I described to him the issue, he knew immediately what the problem was. He answered my questions and explained to me what he was going to do to rectify the issue. Would definitely recommend Southwest Appliance Repair.