Southwest Boulder & Stone

The staff at this location in Escondido are just wonderful and knowledgeable people. Yanesis, Elizabeth and Lupe make buying rocks a pleasure!

I would like to formally recognize Dan for the exceptional service he provided during our recent delivery. He demonstrated a high level of professionalism, efficiency, and attention to detail, ensuring that the process was handled seamlessly from start to finish.

I’ve been using this place for years, but unfortunately it keeps going down hill. I wanted to get ton pricing on river rocks but Lupe says they have changed their policy due to liability since the last time I was out. Left with out doing business. Too bad it was Saturday morning with lots of employees and no customers. I was the only one there. Won’t waste my time making the trip from Carlsbad to Escondido anymore. Lots of places closer!!!!!

What great customer service with Lupe Diaz!! She helped me with my order of rocks from start to finish, with understanding and complete professionalism! She was friendly and took time with me on the phone to answer my questions. It was a pleasure to talk with her.

I have been doing business with KRC rock for many years as a homeowner. We’ve spent thousands of dollars there over the years but the last several times I went have had poor customer service experience. I searched for another company and am so happy I found Southwest Boulder and Stone. my experience with them was great, from the person I ordered our DG from, 10 minutes before they closed, to the delivery person. Very helpful and friendly all the way around. I will definitely be taking our business there from now on!