Southwest Doors and Gates

Tech came out and fixed the problem. Garage door is running smoothly and quietly. Love it! My Q wifi linked to open door and a manual remote. A minor home insurance issue but the problem was solved. Very satisfied

Jose Sarmiento was amazing!!! He changed out my wall plate for my garage door opener I bought almost 1 year ago. It wasn’t working so he replaced it. He’s fast, effective, timely, and kind all in one person. On top of that it was still under warranty! It’s my lucky day and he made the experience flawless! Thank you Jose!!! Southwest doors and gates is a great garage door company! And Jose, you make it shine!

I was very happy on the 1st visit to fix my garage door. Paul gave me the total cost, I was happy to pay it, as well as tipping in cash a generous amount. He also communicated when he was on his way and estimated arrival. So impressed he considered my time as well. He worked for a while that 1st day and then told me he needed to reschedule to the next week to grab a few more parts. Rescheduling was fine with me but it wasn't until afterwards he hit me with another $400 That was NEVER mentioned until he was finished I appreciate him taking off the trip charge, still left me with another $300. It truly did feel like he was making it up in the moment. I understand you need to make a living, I do as well. I am a single mother doing my best to survive. I am left feeling very taken advantage of

The technician, John, was extremely helpful and knowledgeable. He knew exactly what needed to be done to fix the “squeak” that was occurring when opening and closing the door. He also took the time to get our garage door opener reconnected to our phones and WiFi as it was showing offline. We initially used this company for a new garage door replacement and will 100% continue to use them for any future repair work or maintenance required to keep our system operating as it should be.

It was a annual Maintenance, but definitely worth it, when your garage door was making squeaks here and there, and he lubes everything up, makes sure everything is tightened up, and running smooth. Great Job, thank again!