Southwestern Comfort Air And Heat LLC

Kenny is absolutely amazing! He is courteous, punctual and reliable. I couldn't be happier and I've recommended him to several others, including my father, and my sister who as well, continues to use him and his company present day. We consider him a trustworthy friend!!

If I could leave this company zero stars I would! Worst customer Service I have EVER experienced. Owner had his crew install the incorrect part on purpose because he said the correct part was ordered but delayed. And was tired of me the customer trying to get updates, during 100 degree days. Almost burnt my house down. Have pictures and proof from Baker Brothers Technician. Wires left exposed, duct work laying on the ground, the list goes on and on. Kenny is a complete liar, never was honest till I threatened to sue him. $14,000.00 later on a "new" system and still had to hire another company to clean up his mess. Not to mention the unprofessional demeaner of his employees taking a leak in my back yard, showing up saying things are "good to go" to find out they didn't even plug the

These folks are on point. We called and explained our problem. The knowledgeable techs were at our home within an hour from our initial call. They diagnosed and made repairs in 30 minutes. The techs were professional , courteous , and quick , however, thorough.. I will save them to my phone contacts …They saved the day

Techs were prompt, professional & efficient. Wore uniforms with their names & explained the whole inspection process with easy to understand language. They treated us as family-very impressive!!!!! Would definitely recommend Southwestern to anyone!!! Thank You!!!

This has got to be one of the BEST companies ever! We called on July 3 as our AC unit stopped working. There was a technician at our door within a couple of hours - the problem was diagnosed - a new something or other was needed and it could be Tuesday before the part might be located. As we were making plans of what to do in Texas on July 4th weekend without AC - the phone rang, the part was located and since we have small children, we would be the first stop on July 4th! There was no upcharge for a holiday and we were cooling off before 10:00 AM! Top notch service - HIGHLY RECOMMEND!