SP+ Parking

Before you leave your vehicle at any SP Plus lots including their Valet service at the Jacksonville Airport, know this. They may drive your car off premises and wreck it which is precisely what they did to my Mercedes. I left if for a quick overnight trip to travel to my Texas office. When I returned I checked my mileage and they had driven my car 169 miles. Also, my front bumper was dangling off my car and an indicator light was on that I had no idea about. They of course are denying any and all responsibility for this occurrence! You need to be made aware, photos attached!

If I could give this company a NEGATIVE 10, I would. I have attempted numerous times to speak to WADNER POTEAU, who is supposedly the GM, but he has yet to return a single call. I left over 5 messages and nothing. I dropped my car off at departures on a Monday and returned Wednesday to an absolute mess. When I arrived, the staff couldn’t find my keys—or my car. The young lady working the arrivals stand was very sweet and apologetic, and I appreciate her effort, but the young man helping her was completely disengaged. After taking his time to “check upstairs,” he came back and mumbled that the keys were “somewhere,” which did nothing to resolve the situation. Nearly an hour passed with no answers and no communication. Finally, I set off my car alarm myself—and that’s when my car was disc

Flew to Miami and back sameday, they knew I was coming back at 7pm and didn't have me pulled up, all he could say was "Sorry they shoulda had your car ready", then sent some dude who was pissed his phone call was being interupted to go get my car, this guy WALKED all the way down to the parking lot, down the ramp like I was ruining his day, then I hear him revving my truck like crazy and tires screaching because it's a RAM TRX. I will never use this place again EVER. Same story different day at this place. P.S. The ENTIRE row was empty! Why even move my truck?! I know why. To joyride it!

General Manager completely ignores damage claim and will not respond. Finally got my car back from JAX airport valet after fire. I've emailed and called the general manager numerous times for over 2 weeks trying to get a response on damage claim and have had no response. JAX Airport refers me to the valet for damage issues. Time to reach out to the new stations...

PARKING PRICES Hourly Garage $20 Daily. Daily Garage $15 Daily. Daily Surface $9 Daily. Economy 1 $5 Daily with shuttle services to and from airport. $2 per 30 minutes, first 30 minutes are free.