Sparkle Pools Inc.

I love these guys. We bought a house with a pool and went here for chemicals. We gave them our address and they told us the pool came from them. So we we're able to get everything we needed in one stop. They had the pool cover and everything else we needed. Very fast water testing as well.

Excellent service! Very reliable and dependable to keep your pool clean all season long!

I just had them at my house to close the pool. This would be the 6th year in a row that we used them. Every year they had put the rubber covers over the pool cover’s spring- a step that takes an extra ten minutes. Without them being on the springs the springs would dig into the concrete and cause a deep groove etched into the concrete decking. This year when I request them to be put on one of the workers called the office and returned saying that it would be an additional $150 to slide the rubber jackets over the springs! Really - I spent $60,000 on the pool install from Sparkle and the cost to close my pool every year. Now they try to up charge me $150 over the $450 pool closing cost. The workers were at my house for probably 40 minutes closing the pool and they couldn’t spend the

First off I am normally not the person to leave a bad review and am always about giving someone the benefit of the doubt. This recent poor experience has caused me to make it aware to the public of the poor business practices and extreme lack of interpersonal skills show by Sparkle Pools. My mothers pool was supposed to be open before memorial day weekend and still has not been fulfilled. Through several attempts to communicate to staff nothing but excuses have been made to my mother and myself with no type of compromise or apology for the inconvenience. One thing in this world we cannot take back is time and with no resolution made makes this a tough pill to swallow. Sparkle pools were given detailed information about how to access the pool and through lack of communication and atten

They install amazing pools that I'm completely satisfied with. Customer Service can be hit or miss but Debbie who usual works at retail store in Dover is amazing! I don't let anybody else test my water. She does it so well with such good detail and a smile on her face.