Spencer Family Chimney Repair

Outstanding service! Troy came out and did an excellent job cleaning our chimney. He was professional, friendly, and made sure everything stayed spotless—there wasn't a trace of soot or dust left behind. The work was thorough and efficient, and the price was really fair for the quality. I highly recommend Spencer Family Chimney Repair to anyone in Highlands looking for a reliable chimney sweep or inspection!

Spencer Family Chimney Repair did a fantastic job cleaning and inspecting my chimney. Troy took the time to explain every detail of the process in simple terms, which I really appreciated since this was my first time hiring a chimney sweep. I was recommended to use them by someone who also had a great experience. After the inspection, I received a clear report showing that most of the chimney and stove were in solid condition. Troy did notice a minor issue at the top of the chimney that will need a repair, but he said there was no rush and offered to handle it whenever I was ready—he just asked for a heads-up so he could get the right part. Throughout the whole visit, Troy was very professional and polite. I highly recommend their chimney services.

A fantastic team came to my home in Highlands to clean and inspect my chimney on a very chilly winter day. Even with the cold weather, Troy and the crew stayed focused and worked efficiently without any complaints. They were professional, friendly, and made me feel comfortable throughout the whole process. During the inspection, they clearly explained everything they found and shared different options for repairs, but never pressured me to make a decision right away. I highly recommend Spencer Family Chimney Repair for any fireplace or chimney sweep service, from inspections to repairs or installations.

We scheduled a chimney sweep with Spencer Family Chimney Repair, and the person who answered the phone was very friendly and helpful. She set up our appointment quickly, and Troy and his team arrived right on time. They really knew their stuff when it came to checking out our chimney and fireplace. The crew went up on the roof to inspect everything, then used their big vacuum to clean the chimney from inside our home. They worked carefully around our furniture and left the place spotless—no soot or mess anywhere. Since we hadn’t used the fireplace in a long time, we wanted to be sure it was all safe and ready. Troy told us the fireplace was solid and just needed a good sweep. We were very happy with the detailed inspection and the whole experience. Would definitely recommend their chimney

I had a great experience with Spencer Family Chimney Repair from the moment I called to schedule my chimney sweep service. The office staff was friendly and clear about what to expect, and setting up an appointment was simple. Troy was the technician who came out to clean our chimney and inspect our gas fireplace. He arrived early and gave me a call to let me know he was on his way. Troy was very respectful, even taking off his shoes at the door. He was professional and clearly knew what he was doing, quickly figuring out the issue and getting right to work with the cleaning and repairs. He also took the time to explain a few important things about our fireplace that I hadn’t known before. The whole process was smooth, fast, and hassle-free.