Spoon River Mechanical Services

Don’t waste your time. I had a plumber come to my house 8 weeks ago to quote a bathroom install I need done and I haven’t heard a word from them. I’ve called the guy myself twice and left voicemails with no return along with calling the office and talked to a lady twice saying that the manager would call me back and I’ve heard nothing. I’ve had material sitting around for months now waiting for a company that clearly doesn’t care about their customers.

Above and beyond is the first expression that comes to mind when I think of this company because the individuals whom work here are a solid team. I watched a mentor guide his coworker with great expertise and with a great attitude what a stand up guy. He assured our fit and finish was on point and everyone was on board. The overall completed project is wonderful and we are very grateful for our choice to stick with tempstar. The reason we chose this product was based on the fact that we were running a 30+ year old unit and it ran fine but it was to the point of okay this could be it any day lol so we opted to move before that occured. Anyhow we decided to use this brand because if that old one still had its ability to perform we believe our new one will do us right. We were assured if anyt

Double bill you for the same job. Can't take about a month to get my parts a very long lunch break that I'm paying for regret. My decision going with this company would never do it again.

SRM had being doing service on my old furnace. Their service people were polite and efficient. With the extreme cold this winter the old furnace couldn't keep up. After a through inspection it was decided a new replacement was in order. Rod from SRM walked me through what changes I could make to improve efficiency and save energy costs. SPM was able to replace the furnace with an energy efficient one in a day. The crew was friendly did an excellent job and cleaned up before leaving. All this at a very competitive price! I highly recommend them for your mechanical needs.

Called the first part of November for them to do a simple plumbing job. They told me I’d be put on a waiting list and they would call when they get to me. Mind you we are in the middle of December and no call back. Luckily I managed to get the job done elsewhere as another project was pending the completion of the plumbing. Can’t say anything about their work as I didn’t get that far with them. I’m sure they would do good work if you could wait for them.