Spring Brook Ice & Fuel Service

Every person I’ve interacted with at Spring Brook has been lovely - office staff, technicians, and the owner. They were recommended to us when we bought our home and I’m so glad we decided to use them! Would recommend to anyone.

I have never had such fantastic customer service. When you call, no matter who you speak to, everyone is so pleasant and helpful and you dont get put on hold!!!! As for the service and technicians they are top's. I am extremely thankful for ron, he knew within 5 minutes what my problem was and acted on it right away!!! Ron is just amazing, personable and just a marvelous representative for the company!!!!! Highly recommend this company and ron!

I bought a house with a 25 year old boiler that they have been servicing the whole time. 2 years later my boiler is still running great. Happy to have inherited their services from the previous owner--their work speaks for itself.

Springbrook you guys need to do better there years of being with you guys and The only good thing about them is there employee Maggie she kind and compassionate she does her best to make sure the customer is happy the rest are just rude they speak to me with the worst tones and their voices they have no consideration empathy or sympathy for anyone every year they play with me first it was my thermostat so I'm losing heat all the way around now it's the delivery they tell you to call before your oil tank is empty I do that and they don't deliver till there ready it's always something and I truly believe they wait for my oil to run out to charge me more and I don't think there given me the full amount paid for now they want to charge me two hundred dollars more to come put oil because its th

Just spoke with Margaret, had a pleasant customer experience who provided all the information we needed to make an informed scheduling decision. Thank you!