Spring Hill Chimney Service

I am so disappointed in the service I received from Spring Hill. I have an antique wood stove that has been in my family for 125+ years, and has been in my home since 1972. Every year we have it cleaned and serviced. This year we decided to try a new company, Spring Hill Chimney instead of the one we have used for the past few years after seeing them at the GDS fair. Their technician spent the entire appointment telling me that he couldn’t believe we have insurance, and we really should “update” our stove. When I asked him what that actually meant, he said replace it of course. Not interested. Then he decided to tell me about all the “bigger, nicer homes” that he’s worked in that have had to get new stoves. He also had no idea how to clean the stove and I should have asked him to l

Spring Hill Chimney Service assisted me at two separate properties. On both occasions, the office staff was prompt to response to my call and to schedule the job. The technicians inspected my chimney and explained what work needed to be done and why it needed to be done. They were knowledgeable, experienced and polite. The technicians had me look into the chimney and showed me an interior picture of the chimney so I could visualize what they were explaining. I had a quote in hand before the technicians left my property. The job was also scheduled promptly. From my experience with this company, there is no upcharge from the quote. I strongly recommend this company.

From our first inspection years ago and now the latest one everyone has been fantastic to deal with. Even with scheduling they will work with you and even keep the customer informed of an appointment change. My only problem is now I wish I had spring hill install my liner!

Keith and Hector were amazing. Very organized, did not make a mess at all my Painter continue to paint while they vacuumed the fireplace and replaced the inside.

Nick came out to provide an estimate and I couldn't be happier with the service, information and quote he provided. I feel much safer working with this company.