Springfield Carpet One Floor & Home

After months of searching for the perfect carpet i came across Michelle at Carpet One. She was so patient and kind. She answered all our questions with honesty and worked with us to find the perfect carpet. I wanted a patterned carpet for a 100+ year old home. I went to 4 locations and received 4 bids but none were within the price i was willing to pay. The pattern print i was wanting at one store was $5.69/sq ft, Carpet One had what i absolutely wanted for $2.30/sq ft. I'm not saying all there carpet will be this inexpensive but they are definitely worth checking out. Michelle was funny, knowledgeable and worked diligently with my husband and i to make sure our experience was PERFECT. I 100% recommend Carpet One. Just because the store is really nice and looks pricey you would be surpris

Rhonda and Michelle at Springfield Carpet One take exceptional care of their customers, even those of us who do not end up making a purchase. I went to Carpet One to evaluate flooring options prior to listing our home for sale. My husband and I were debating cleaning vs installing new carpet and tile in a bathroom. Michelle and Rhonda helped me choose alternatives within budget. Where they really went above and beyond, though, was providing me recommendations on carpet cleaners so that we could clean the carpet first before making an additional monetary investment in new flooring. Their focus was on the customer, not upselling or being pushy. They were so nice, and I would not hesitate to buy from Carpet One in the future.

I'm so grateful for Carpet One!! They went above and beyond to help us get the exact right floor for our basement! It was hard to decide on the color and Jessica worked tirelessly to find the exact right flooring to match! They also provided as many large sample tiles as we needed. Rhonda, the manager even came to our house to make sure the install was going well and make sure we were happy!!

Michelle & Rhonda have been very attentive and helped me choose the right carpet for my needs. This all started with me asking for quotes on several websites and Carpet One was the only one that was responsive. My shopping experience at Carpet One was excellent! Quick delivery, quality product, and great customer support. I will definitely shop & recommend them again.

Michelle & Rhonda are an absolute pleasure to work with, as they are super hospitable, knowledgeable, dependable and all-around outstanding at their work. If you're looking for the best products, prices, service, and to be treated as a valued customer, look no further! Highly recommend! A+++!