Sprinklers Northwest

Where do I even begin? I purchased my home two months ago and inherited a maintenance agreement with Sprinklers NW from the previous homeowner, including a backflow test and seasonal prep. I left two voicemails to confirm—both were mysteriously “lost.” That set the tone for everything that followed. When they finally came out in late June, they told me I needed a new filter… and then removed it and left without replacing it, giving me no part number or solution — just a vague “go find one yourself.” Then came the trees. Half of them are diseased or dead, and were clearly in bad condition when they were installed (in October 2024). Their own technician told me the trees were under warranty and would be replaced. But when their so-called “head guy” came out, he reversed that entirely, sayi

Cannot recommend this company in fact, I would warn, especially anyone who doesn’t know the basics about irrigation and landscaping to stay away. Outside of our own issues with this company, I’ve had countless complaints of similar issues from our neighbors and friends in other neighborhoods close by. We moved into a new development and the builder contracted with this company. And we found out from one of their previous employees that they take all of their young trainees and tell them to lay the sprinkler heads right off the concrete crease before the sod’s put down to cut corners as there is no digging required. The problem with that is the back spray hits the concrete and you’re literally are watering the concrete. Ours was cracked and had to be repaired because of this. Typical irriga

Unfortunately I have to give a 1 star review for Sprinklers Northwest. The people I interacted with (Kyle and Caleb) were polite and friendly. So much so that Caleb even said that since we have a new build house that he would throw in our first blowout for free this October. I didn’t ask for this but he just offered. Of course I accepted. When I called their office later to line up a time, I was put on the schedule and told Kyle that Caleb told me this first one would be for free and I understood that he would need to confirm this. After a few days, Kyle said that his “higher ups” would not honor this offer by Caleb. And that he has done this in the past. I told Kyle that I would find it difficult to do business with a company that does not honor their word to customers and to put in the

Disappointed. We used this company because our builder had already contracted with them for the front yard, so it kept it easy to have them do our backyard. We paid extra for a care package, but they never once came back to fertilize or re-seed our backyard, and have not returned my husband's calls or emails. It sucks because it's now summer and our yard is still unusable. My hope is someone with this company sees this review and gets ahold of us to actually finish work on our backyard, although at this point I think we'd be better off getting our money back and doing the work ourselves.

Sprinkler’s Northwest landscaping Crew did an amazing job installing our planter Block Walls! Highly recommend sprinkler’s Northwest!!!