SRS Building Products

Got treated like a scammer for simply trying to return material because of an insurance dispute. My client and her insurance were in a disagreement and needed me to return material in exchange for a different color. I clarified this to the staff calmly and I was very understanding of their concerns. In return I was interrogated and belittled until my client was forced to clarify everything while she was in the middle of work. Crazy how you can spend $5 in a fast food restaurant and be treated with kindness and respect, but when you go to a SRS Dist. to buy hundreds or thousands worth of supplies you are seen as a fraud.

For a company the size of them to not be able to help clients over the phone. It's unbelievable. I walked into a store to pay so that a closer branch in a different city that's closer to the job can drop off. But when does it make sense that it can't be done. Dissatisfied. As a manager in a location they are usually ones to assist make a simple exception. But that to me is not smart business

Love this place. Always friendly and funny employees and always know what they’re doing. Usually is a smooth experience the multiple times I’ve been there.

Customer service is horrible. Cant believe they will not take a payment over the phone when they have before. Couldn’t finish my project today because of their ridiculous policy.

Best place around to get your roofing materials. The staff is super cool and will happily help you out. They've loaded my truck for me just so I could stop and eat some lunch! I love them and they're awesome. Plus they have a pretty sweet dog.