Standard Plumbing Supply

We bought a Toto toilet and every week this company said oh it’ll be here the next week and the next week. Finally we just wanted our money back so that we could buy the toilet from someone who could give us the product. When we wanted to cancel a product, we did not even have yet, Brett Ferguson said that was impossible. We could not cancel. Magically the next day my husband drove down there and there was the toilet. We got it home, put it in the garage. Our plumber came a few days later. Come to find out the toilet doesn’t come with a toilet seat, but the terrible customer service never told us this toilet does not come with a toilet seat can we sell you one? Terrible customer service. Buy nothing from them.

In the process of replacing the pull out spray hose on my Blanco kitchen faucet, I needed to replace the fiber washer seal at the connection under the sink. After stopping at a number of places to locate the needed part, Paul at Standard Plumbing Supply in Peoria, was extremely helpful yesterday working through my problem. They were out of stock on the actual item I needed but he came up with an alternative solution using a thick rubber washer which solved my problem. None of the other 3 or 4 places I had stopped at offered any potential solutions. The part was only a 50 cent item but Paul's dedication to helping me was priceless.

Paul was extremely helpful (and patient with me) in working through plumbing connections that I would need in re-connecting a new pump for an outdoor water feature in our backyard. I'm just hoping I can properly connect the new pieces purchased to the existing pieces I butchered in the process of removing the old pump! 🫤

I need to walk in there more often because they have most of the things I need stocked up. People in there are also kind to us small time Plumbers

Amanda was very helpful friendly and professional had one of the gentleman in the back get exactly what I needed, will definitely go back for any plumbing parts. Thank you Mia