Standard Plumbing Supply

No hassle, AMAZING SERVICE! and the highest recommendation I can make goes to this location of Standard Plumbing Supply! Yesterday I went to Standard to warranty my water heater. The water heater in question was manufactured in 2017 and installed (new) in 2020 by a local business. About 6 weeks ago, it stopped working. After failing to get ahold of the business that installed it, I called a plumber friend of mine, and he replaced what we thought was the offending part. Last week, the water heater failed again with the same code. My plumber friend told me I could probably get it warrantied and specifically told me to take it to Standard on Redwood Road because they wouldn't force me to produce the unit, just bring the sticker (essentially voiding the warranty of the unit) and they would

Very disappointed customer.... We received our new Tub in October. The day we got it the box was ripped so our plumber looked at the tub and noticed the cracks on the same side of the box being damaged. We called and they pick up the tub without any issues, but we are going on 60 days and still have not be refund our money. It makes me sad because they have always been good to us in the past.

FIVE STARS. They not only care about your plumbing they also care about your animals. My crazy cat, Freedom, jumped into the back of one of their trucks and ended up at the store. They called me as soon as they found him. When I arrived at the store he was at the service desk getting lots of love. Thank you Standard Plumbing!

Buyer beware! Buy your fixtures elsewhere--here they will sell you wrong tank for the toilet (even if you buy them both at the same time on the same invoice .. and even if you ask them if they did in fact verified that it's the correct tank) because they can't or won't pay attention to model numbers; and because lying is easier than verifying. See how the screws from the tank are off by a billion miles from the bowl holes.. ? But nice friendly staff. :-/

Every time I have remembers this place Joe has saved me time and money. Wasted hours running back and forth to big box “Home Improvement” stores trying to Jury--rig something together because the “experts” there tell me no-one make a fitting like that or other bs. Joe smiles, walks to an isle and says “here let’s look at this” BAM. There’s the thing no-one makes. He’s gently corrected me guiding me to the correct shower cartridge, numerous fittings, hose bibs etc. and generally makes sure I don’t have to make three trips in. Five Stars!