Standard Plumbing Supply

I went there twice. The first time I went in I asked if they carry the larger Milwaukee grinder they said Milwaukee only has one size. (Everybody that works with tools knows there are more the one model/sizes)The next time I went in I ask if they could match the color of paint I needed they said no. I went over to Lowe’s they said absolutely. I will never go back!

Horribly hateful employees and the Older Assistant manager is the worst. Very misogynistic and degrading towards customers. The hardware they sell is also subpar or sold as higher quality than it actually is. The grade 8 bolts we purchased snapped at only 95 foot lbs. when they needed to be torqued to 136. This is dangerous. But the “anti”customer service we received while there put us off from returning to return the defective garbage we purchased. Count this as a lesson and avoid this store at all costs. And probably every other ace hardware.

I'm an idiot when it comes to plumbing. I tried to repair something at my house from a valve that was 70 years old. I was trying to find a type of Union, they assured me that that year of the valve there was no Union that would work. But they still tried for about an hour to pull out a thread from the old Union. All their hard work was to no avail. I ended up having to buy a new valve. But again I'm an idiot. An employee taught me how I was to fix my issue at my house. Could I have bought the valve on Amazon for a bit cheaper? Probably. But they were so fantastic in helping me there was no way I wasn't going to buy from them. Thank you standard plumbing supply.

Melinda helped educated us about tubs when we had been to four other stores that not one person helped us. She then asked us about our project, and helped us move towards the next step in an educated, prepared way. We learned about tub faucets and toilets and so many other details that were vital to the order of install work that our project required to move forward in a timely manner. If I needed things repeated again and again, she did so with a smile. She took time to listen to my likes and dislikes and researched each item until I was happy with it. She had a really great “can do” attitude and the best customer service I’ve had. She wasn’t afraid to ask someone more knowledgeable than her for a second opinion on a few of my oddball questions. This woman was amazing. Can’t say enough

I just went to this store today to ask for a duct elbow and the man behind the counter waved his arm and said it’s down there. When I asked where he said I told you down these in the bin. I said I had looked down there twice and asked if he could walk down with me to find it. When we walked down the aisle he said it looks like we don’t have it and walked away. I have never been treated so rudely in a store. This man needs to be fired! It was awful and disrespectful. I will never go back there.