Stanley C Bierly - Heating, Cooling, Plumbing & Electric

Absolutely terrible customer service! I originally contacted them in April to have a propane fireplace inspected as I couldn’t get it to light. Then, we discovered that the propane wasn’t being filled by them so that is why it wouldn’t light. After about 2 months of calling them asking for the propane to be filled, they finally sent someone out and filled it. Next, they claimed they couldn’t inspect the fireplace without a pressure test of the line. Another 2 months of them no-showing for multiple appointments, they finally came in October and completed the pressure testing and inspection of the fireplace. Afterwards, I was told I needed a part which would be in the next week. After five weeks of not hearing anything, I called them. They told me that they have no record of ever coming out

The service was great, and they fixed my sink in minutes! I would recommend this wonderful shop to anyone who needs electrical help. 5 Stars deserved!

Okay, a good reason from Bierly's not to fly to my aid. My new rating is for the many years they did work for us in the store building.

live in massachusettes drove down to purchase 2 saey coal stoves several weeks ago could not have dealt with nicer bunch of guys